Position Overview: A successful Administrative Assistant will play an integral role by supporting members of their department by creating and maintaining records, entering data, communicating with internal and external clients, and answering phones.

About You:

  • You solve problems creatively and develop innovative solutions
  • You are curious and have an inherent willingness to learn
  • You enjoy collaborating with others and have excellent communication skills
  • You are analytical and detail oriented
  • You always go the extra mile to provide exceptional customer service

Significant Responsibilities:

  • Effectively utilize ATBS software programs to create records and input/modify data to update the customer relationship management (CRM) system
  • Diligently prepare documents and distribute paper or electronic documents/reports
  • Productively interact with internal and external clients with a positive attitude and professional demeanor to obtain or provide confidential information, research questions, and follow up on inquiries
  • Proactively provide various clerical and administrative duties with respect to the preparation of letters, forms, and other documents
  • Cheerfully provide back-up receptionist duties

Desired Skills and Qualifications:

  • Ability to quickly learn new software
  • Proficient in Microsoft Office Suite and Google Suite
  • Ability to work in and contribute to a strong team environment
  • Strong communication and organizational skills
  • Ability to operate a multi-line phone system
  • Ability to work in a fast-paced environment

Education and/or Experience:

  • High school diploma or equivalent is required
  • Two years of administrative experience is preferred
  • Experience in the transportation industry is advantageous, but not required