Position Overview: A successful Business Consultant takes ownership of the client experience at ATBS. A Business Consultant builds and maintains relationships with clients by analyzing their financial results and providing valuable business advice to improve clients’ profitability and ensure their success as small business owners. A Business Consultant provides unparalleled customer service by being the primary point of contact between ATBS and clients.
About Us: 25 years ago, ATBS was created in the back of a garage by founders who grew up in the trucking industry and recognized a need for the business services we provide today. ATBS has become the largest tax, accounting, and consulting firm for owner-operator truck drivers, providing services to over 150,000 clients. Rooted in family values, quality work, and integrity, ATBS thrives on a united team of employees. Our goal as a company is to take the complexity out of the lives of our clients and allow drivers to focus on what is most important – the road. With approximately 130 employees split between our two offices located in Golden, CO and Laramie, WY, ATBS offers competitive pay, charitable time off, opportunity for growth, and the ability to maintain a great work-life balance. We are growing quickly, and looking for passionate, innovative, and qualified individuals to join our team!
About You:
- You solve problems creatively and develop innovative solutions
- You are curious and have an inherent willingness to learn
- You enjoy collaborating with others and have excellent communication skills
- You are analytical and detail-oriented
- You always go the extra mile to provide exceptional customer service
Significant Responsibilities:
- Passionately provide exceptional customer service, via phone and email, with a positive attitude and professional demeanor by being the primary point of contact between ATBS and clients
- Accurately analyze and communicate business performance and financial results with clients
- Consistently initiate goal setting through profit plan preparation
- Proactively perform various duties to support other Business Consultants while contributing to the growth of ATBS and the Consulting Department
Desired Skills and Qualifications:
- Positive attitude and strong desire to help clients be successful
- Possess a strong work ethic
- Ability to work in and contribute to a strong team environment
- Ability to organize and manage multiple priorities
- Excellent verbal and written communication skills
Education and/or Experience:
- Progress toward an Associate’s or Bachelor’s degree is required
- Business degree is preferred
- Previous customer service experience is beneficial
- Experience in the transportation industry is advantageous, but not required
- Knowledge of tax rules and regulations is helpful